When you need help with your pet, getting ill should be the last thing on your mind. But it's not. So we assure you that we are taking every necessary precaution to protect you and our staff from COVID-19.
While we are continuing to provide assistance, please understand that we are re-evaluating the safety on a daily basis.
Protective equipment is for your safety, not just ours, so you can expect gloves and masks at the very minimum. We touch as little as possible to keep your home clean. And our doctors and support staff would never come to your home with any signs or symptoms of new illness. We only ask that you respect our safety as well... please let us know if you or anyone in your household have experienced any illness within the past 14 days.
If there is anything we can possibly do to make you more comfortable and safe, don't be shy. You cannot possibly offend us with any request that is meant to keep you safe.